shipments and returns

Your shipments are commissioned with the possibility to monitor, with an identification code of operation on shipper used site, which, using your "shipping ID number", you immediately update the transit status of your order.

Into your account with your email and password, you can view your order status, order history and all the details of the same.

BACODASETA has expressed national or local carriers for delivery to customers of goods ordered. Deliveries are carried out according to the directions highlighted in every single product and on average within 2 or 3 days maximum.

Return of goods:

The return shipping costs are totally charged to the customer. Bacostore therefore recommends the insured item shipment because the return journey is under the full responsibility of the customer. Warning: the certificate of receipt in our warehouse; under the full responsibility of the customer; in case of damage of the goods during transport, Bacostore will give the customer notice of the occurrence (next business day upon receipt of the goods in their warehouses), to enable it to make a timely complaint to the courier chosen by him and obtain a refund of the value of the property (if insured); in this case, the product will be returned with shipping costs borne by the customer, simultaneously eliminating the request for withdrawal; Bacostore is not responsible in any way for damages or theft/loss of goods returned by uninsured shipments. Moreover, if returned goods were in any way tested/used even though in very small percentage, will be weighed for its entirety, and if there is a missing product will be fully paid by the customer, in the case of equipment must be new as per shipment.


In the event that the customer wishes to make use of the right of withdrawal shall notify Bacostore by sending a registered letter with acknowledgement of receipt, to our address, including:

* the manifestation of intention of using the benefits granted by law
* an indication of the product (s) ordered
* the details of your order and data related to your bank account with whom you made the payment (bank reference agency, number of c.c.).

The right applies to product purchased in its entirety;
It is not possible to exercise the right of withdrawal only only on part of the purchased product.

Under the reserve of the conditions above (return of the goods), the customer will be reimbursed to a maximum amount equal to the value of the product. Bacostore will refund the above within 30 (thirty) working days from the receipt of the goods. Reimbursement will be made by bank transfer and/or bank account indicated by the customer. With regard to the right to return the postage to send the goods as per order from Bacostore will be deducted from the total amount paid by the customer.